FE Report
The Chittagong Stock Exchange (CSE) has moved to resolve complaints filed so far by clients of different brokerage firms of the port city bourse, officials said.
Newly-appointed managing director of the port city bourse Wali-ul-Maroof Matin has taken an initiative of resolving the investors' complaints.
According to Mr Matin, there are 25 big complaints other than the small ones involving non-payment of investors' money worth around Tk 250 million.
He said some of these investors failed to get money against their shares sold as per their sale orders.
On the other hand, some brokers sold clients' shares without taking their consent. In that case, clients have also failed to get money from them.
"The existing rules provide for resolution of investors' complaints but the process somehow did not work," CSE managing director Matin said.
He said the CSE now would work actively to resolve the pending complaints.
"The CSE has moved to resolve the complaints to ensure brokers' service to their clients. At the same time, investors' relationship with the bourse will also be smooth," Mr Matin said.
The securities regulator at different times find some brokers of the port city bourse for not paying their clients' money.
Mr Matin said that the CSE would also form a cell to resolve the upcoming complaints.
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