DSE solves minor problems of new trading software

FE Report

Dhaka Stock Exchange (DSE) has solved the minor problems of newly installed Next Generation Trading Software-- DSE-FlexTP, officials said.


The officials of the premier bourse have said now they hardly receive any complaint regarding the functions of the new software.

"It takes some time to make any software user friendly. We have almost solved all minor problems raised from the brokers' end," said a senior official of the premier bourse.

The DSE installed the upgraded system with the support of world-class technology partners NASDAQ, FlexTrade, CISCO, HP, VMware, F5, Emerson and Microsoft.

After the installation of new trading software, a number of brokers and individual investors faced some problems regarding price ticker, trade terminal login and clients' purchase capacity. 

Some of them also blamed the software behind the power market turnover.

"The newly installed software is better than the previous one. Normally, it takes some time to read out the features of any technical instrument. The market observed poor turnover mainly due to political situation," said Ms. Khugesta Nur-E-Naharin, the managing director of the Modern Securities.

Echoing with the managing director of Modern Securities, former DSE director Minhaz Mannan Emon said problems were raised those who were not able to understand the mechanism initially.

"The new software has many good things to widen the depth of the market," Mr. Emon said.

According to the DSE officials, at the very beginning of the installation of the software the brokers were not able to watch the purchase capacity of their clients.

"On the second trading day, the feature of showing the purchase power worked perfectly," the DSE official said.

He said earlier some brokers failed to login their one or two trade terminal due to their limited bandwidth speed.

"Such kinds of problems were solved as those brokers enhanced their bandwidth speed following suggestion. Presently, we do not receive any login related complaints," the official said.

According to him, while conducting trading five to seven brokers faced problems by putting incomplete ID numbers of their clients. "It was the problem in brokers' end."

The DSE has provided a manual price ticker following the demand of brokers.

"We will sit with our technology partner-FlexTrade-in a bid to include a feature in the software for showing the price ticker by removing the manual ticker," the official said.

Asked, DSE managing director Dr. Swapan Kumar Bala said separate incidents were not created due to any technical glitch of the newly installed software.

"The software will be improved day by day following the demand of introducing new products," Bala said.

On December 11 last, the premier bourse launched the Next Generation Automated Trading system--- DSE-FlexTP---for enhancing the exchange's technological capability and improving transparency along with introducing some proposed products.

mufazzal.fe@gmail.com

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